Some retailers thrive amid disruption
Unfortunately, a crisis like we are facing can reveal as much as it devastates. Some retailers were better positioned to pivot than others and those retailers have continued to see significant…
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Bellevue Square reopens to eager shoppers
Bellevue Square officially reopened on Tuesday to happy shoppers. Alesha Shemwell, Director of Retail for the Bellevue Collection, said 70% of the stores have reopened and many of those that remain…
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Governor pauses advancing to Phase 4 reopening
Governor Jay Inslee and Health Secretary John Wiesman have put a pause on counties moving to Phase 4 of the “Safe Start” phased approach of reopening businesses during the COVID-19 pandemic.…
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De-escalating tips for face covering conversations
The statewide face covering mandate presents concerns for retailers as incidents have occurred where asking customers to follow safety guidelines has resulted in agitated customers and willful non-compliance. The National Retail Federation,…
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COVID-19 accelerates four major retail trends
The COVID-19 pandemic has accelerated four fundamental retail trends, according to a report by the international accounting firm KPMG. The trends indicate how retail markets are changing and how retailers…
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NRF hosts asset protection conference
With a dramatic increase in unemployment, huge protests being hijacked by criminals and police departments stretched, many retailers have seen an increase in organized retail crime. This week I took…
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July 14 webinar: creating digital strategies for independent retailers
Retailing isn’t what it used to be…as we emerge from the recent disruptions, it has never been more critical for independent retailers to embrace digital and multi-platform strategies. You do…
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