As stores reopen, return practices also have returned

Jun 18, 2020
Written by wpengine

With the coronavirus closures of stores, so, too, did stores postpone accepting returns.

Now that stores are reopening, customers will gradually be able to return merchandise they no longer want.

KOMO Radio anchor and national consumer specialist Herb Weisbaum has written a report summarizing the updated status of return policies at familiar retailers.

“While some stores have accepted no returns in recent months, others have made refunds to grocery customers who needed only to show a receipt. And still others are now extending their regular return window,” said Edgar Dworsky, founder and publisher of “One thing is for sure: You need to check the return policy because it probably is not the same as it was pre-pandemic.”

Weisbaum’s summary update is here.