Google adjusts to changing customer needs

Sep 24, 2020
Written by wpengine

Google reports it has upgraded its search capabilities to reflect changing consumer demands for convenience and safety caused by the COVID-19 pandemic.

In a recent Google blog, a product manager reported that Google has seen a tenfold increase the last few months of searches for curbside pickup and safe shopping.

By clicking the “Shopping” tab on Google and the “Nearby” filter at the top of the page or adding “near me” in the search, users can view product options available from stores located near them. The site offers store hours, location and inventory before heading out to shop.

The site also allows retailers to create profiles to make it easier for shoppers to find out about them.

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