Safety knowledge and safety equipment are not enough to improve workplace safety. Rather, it is the emotional quotient exhibited by safety leaders and workers that directly determine workplace safety outcomes.
The term Emotional Quotient (EQ) refers to a person’s ability to perceive and understand the emotions of others, as well as managing and regulating our own emotions. The EQ is distinct from cognitive intelligence, which is the measurement of one’s Intelligence Quotient, most often referred to as IQ. EQ involves skills and competencies related to empathy, interpersonal relationships, communication, and emotional awareness.
When workers have a high EQ, they are more likely to prioritize safety and strive to improve the workplace safety culture. They do so by following safety rules, reporting potential dangers, give thought to potential risks, and taking steps to prevent accidents.
Developing a high EQ helps leaders become safety champions. These leaders communicate well, build trust, and solve problems effectively—all essential to establishing a safe workplace.
A high EQ can provide leaders with the ability to correctly analyze their surroundings, create an empathic environment, and help sustain positive safety cultures. Learning to understand team members can also help establish trust and improve connections and workplace relationships.
EQ is the secret ingredient for a cohesive workplace where everyone cares about safety. Whether an employee, supervisor, or future manager, being mindful of the feelings of team members isn’t only about being nice. It’s about keeping everyone safe and sound!
Our safety team is available to help members improve their safety programs beyond compliance and toward quality safety practices. Contact us at [email protected] to learn more.
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