National retailers, including Walmart and Target, say organized retail crime and ongoing inventory losses are driving significant changes inside their stores.
Company leaders report theft levels remain above historical norms, contributing to hundreds of millions of dollars in losses. In response, retailers have expanded security measures such as locked display cases, receipt checks, visible security presence, and increased surveillance technology. Frequently secured items include beauty products, baby formula, laundry detergent, and over-the-counter medications.
Some stores are also testing additional strategies, including adding more floor associates, reorganizing product placement, and adjusting entry and exit points to better manage traffic flow.
While retailers describe these steps as necessary to protect merchandise and maintain operations, some shoppers report frustration with longer wait times and limited access to everyday essentials. Social media posts reflect mixed reactions, with customers citing inconvenience and delays when assistance is required to unlock items.
Industry observers note that retailers are working to balance loss prevention efforts with customer experience, a challenge that has intensified as theft pressures continue into 2026.
